Oceania Game

Terms of Service

These Terms of Service is a binding agreement between SIA Draugiem, reg. No. 40003737497, registered address: Krasta iela 44, Rīga, LV-1003, Latvia (hereinafter referred to as “we”, “us”) and users of oceaniagame.com (hereinafter referred to as the “user”, “you”) regarding your use of our website (“Website”) and the Oceania game (“Game”) available on the Website.

Please read our Privacy Policy on how we process your personal data when providing our services.

We may amend our terms and policies at any time, in which case we will notify you in advance. If you do not agree to the amended terms, you shall stop using our services.

1. Account

• 1.1. To play the Game, you have to register and create an account through the Website. Until a certain level, it is possible to play without registration, but in that case, you will not be able to keep and save the achievements.
• 1.2. You may create and maintain only one account, and you shall not share or transfer your account to any other person. You shall not share your login and account information.
• 1.3. The Game is available to individuals who are at least 13 years old. By accepting these terms or playing the Game, you certify that you are at least 13 years old.

2. Use of services

• 2.1. Subject to these terms, we grant you a non-transferable, non-exclusive, non-sublicensable, revocable, and limited license to use and access our services (the Game, Website) for personal, non-commercial, and entertainment purposes.
• 2.2. You shall not:
  • 2.2.1. infringe the intellectual property rights of us or any third party;
  • 2.2.2. use the Game or the Website in any unlawful or illegal manner;
  • 2.2.3. use the Game or the Website for commercial purposes or the benefit of any other person;
  • 2.2.4. abuse, harm, or bully another person, including our employees;
  • 2.2.5. reverse engineer, decompile, disassemble, modify, or otherwise attempt to discover, obtain, change, or use the source code of the Game, the Website, or other intellectual property owned by us;
  • 2.2.6. use any viruses or similar data-gathering or extraction tools;
  • 2.2.7. engage in any illegal or unlawful conduct;
  • 2.2.8. violate these terms, our other policies, or any applicable law.
• 2.3. We own all rights of intellectual property regarding the Game and the Website. The Game, the Website, and any content provided are protected by copyrights, trademarks, service marks, and other intellectual property rights owned by us or our licensors.
• 2.4. If we receive any recommendations from you regarding the Game, the Website, and/or our services, you grant us unlimited, irrevocable, and royalty-free rights to implement and use such recommendations.

3. Payments

• 3.1. You can play the Game for free or by making in-game purchases.
• 3.2. We indicate prices and payment methods in the in-game store. Prices are in EUR and include all taxes.
• 3.3. When making the payment, you shall provide true, accurate, and complete information about yourself and provided payment method.
• 3.4. When playing the Game, you can earn and purchase virtual items (e.g., rubies). You can exchange these virtual items in the Game to acquire virtual in-game goods and features.
• 3.5. Virtual items, goods, and features (a) do not have any value in real life, (b) do not belong to you but they are only licensed to you until your account is terminated, (c) cannot be sold, transferred, or otherwise used (except as solely for entertainment purposes in the Game).
• 3.6. We may change prices (including to create new ones) at our discretion at any time. The services for which you have already paid are not affected.
• 3.7. Your payment is irrevocable, and you will be unable to exercise the right to withdraw because the supply of the digital content begins with your consent, and we have informed you about the loss of the right to withdraw in this case.

4. Liability

• 4.1. You acknowledge and agree that the Game is related to technical solutions, therefore there may be (a) cases when errors or inaccuracies may occur in the Game and (b) other reasons or situations when the Game does not work in the normal mode. In that case, you are not entitled to claim any compensation.
• 4.2. The Game (including the services available) is provided “as is” without any additional warranties. We shall not be liable in any way for any damages of any kind incurred or likely to be incurred by you in connection with the use of the Game and the services available therein.
• 4.3. By accepting these terms or playing the Game, you irrevocably confirm that you will release and protect us, our affiliates, employees, officers, affiliates from any requests and claims related to the Game and our services.

5. Suspension and termination

• 5.1. We have the right to suspend, block, or delete your account and/or information contained therein and to restrict or disable access to the Game and/or the Website, whether temporarily or unrestricted, if you do not comply with these terms or violate any law or regulation. Unless otherwise provided by law, we will inform you of our decision and the reasons therefore.
• 5.2. We may stop providing and/or supporting the Game or a particular feature at any time.
• 5.3. You may terminate your account at any time and for any reason. We may terminate your account with a 30-day prior notice to you without reason. We may terminate your account immediately if you breach these terms, our other policies, or any applicable law.
• 5.4. Termination of your account means that our license to use our services is terminated. In that case, you will lose all benefits and virtual items earned or purchased. We will not compensate you in any way.

6. Disputes

• 6.1. All disputes between you and us shall be resolved by negotiation, so please contact us (draugiem@draugiem.lv) first. We will review your complaint and respond within 15 business days.
• 6.2. If (a) the dispute arises between us as a service provider and you as a consumer and (b) your complaint is found to be unfounded, and you disagree with our response, you may send us a written submission (including electronically) with your full name, contact details, filing date, the nature of the dispute, your claim, and its justification.
• 6.3. You are also encouraged to consult the Consumer Protection Center website for information on out-of-court dispute resolution and out-of-court settlement of consumer disputes.
• 6.4. Please be advised that European Union citizens (consumers) are also entitled to online dispute resolution.
• 6.5. If the dispute cannot be resolved by negotiation, it shall be resolved in the court of the Republic of Latvia in accordance with these terms and the laws of the Republic of Latvia. Jurisdiction is determined by our legal address at the time of claim unless otherwise provided by law.

7. Miscellaneous

• 7.1. We have the right to change the Game, the Website, our services, and these terms. All changes shall come into effect after they are posted. We will notify you in advance of any significant change (for example, if your user rights are restricted). If a change applies to paid services, such change will not affect the services already paid for, and the change will apply to future services.
• 7.2. Any provision of these terms which by its nature is contemplated to survive the termination of these terms shall survive and continue in full force after such termination.

8. Contacts

If you have any questions or concerns, please contact us by email at draugiem@draugiem.lv.

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